‘Where am I supposed to go?’ Despite growing talk of returns, Syrian refugees in Zaatari still fear risks of heading home


A Syrian in Zaatari Camp last week. Photo by Walid a-Nofal.

ZAATARI: In a dusty metal caravan inside Zaatari, Jordan’s largest Syrian refugee camp, Abu Anwar scrolls through photo after photo on his cellphone showing a bombed-out house somewhere in the southern Syrian city of Daraa. 

In one, the roof is almost entirely collapsed and all but one wall still stands—pockmarked by bullet holes from fighting between rebel and pro-government fighters.

“All that’s left is that tree,” Abu Anwar says of another photo, pointing at a single green bush standing amid rubble in his front yard.

As he speaks, the 66-year-old places his hand over an opening in his throat that allows him to breathe following a protracted battle with cancer. He takes away his hand and pauses for breath after each sentence.

Abu Anwar’s adopted home in Zaatari camp—an overcrowded tent city in northern Jordan, home to roughly 80,000 Syrian refugees—offers little protection from the scorching heat and wind-swept desert dusts that pervade every corner of life in the camp.

The fighting that destroyed Abu Anwar’s home and pushed him to flee Daraa in 2012 is largely over. Massive pro-government assaults on rebel positions across central and southern Syria have seen the Syrian government consolidate control over most of the country—including Daraa—in recent months.

Sweeping pro-government advances, putting Damascus back in control of the majority of the country, have raised questions over the fate of an estimated 5.6 million Syrian refugees displaced to neighboring countries and beyond.

But for Abu Anwar, and many Syrian refugees in Zaatari, it’s too soon to be talking about return.

“What am I supposed to return to? This demolished house?” Abu Anwar asks, scrolling back through his phone. “My home collapsed, my city is destroyed—where am I supposed to go?”


The view from Abu Anwar's front lawn in Daraa city. Photo courtesy of Abu Anwar.

Last month, the Russian government announced plans to open a center in Syria to facilitate the return of thousands of Syrians back to their home country, with one Russian general stating that nearly 900,000 Syrians will be able to return to Syria in the coming months.

In neighboring Lebanon and Jordan—under great political and economic stress after receiving millions of Syrians since 2011—government officials quickly announced their willingness to participate in talks with Moscow about returns. Negotiations are ongoing between Russia and officials in Lebanon and Jordan, according to statements from both countries.

Jordanian Foreign Minister Ayman a-Safadi told the Jordan Times earlier this month that his country is “working with its partners to create the environment that permits refugees to voluntarily return.”

Although Amman has yet to reveal concrete plans, media reports and official statements have contributed to a growing, pervasive discussion about the issue of returns—not least in Zaatari camp. Abu Anwar says it is the “talk of the town.”

Last week, two of Syria Direct’s reporters visited Zaatari camp and spoke to residents about what it would take for them to return to Syria. Talk of returns—both forced and voluntary—occupied conversations throughout the camp, in restaurants, cafes and temporary homes.  

But for nearly all of the dozens of Syrians interviewed during the course of this report, returning home still feels like a distant possibility. Many refugees say that international initiatives to send them home will change little—much of what’s left of home is in ruins, and fears of arrest, detention and forced conscription by the government are still widespread.

‘I won’t risk their lives’

Fawzi Salem spends most of his days following the news from across the border, as relatives in Daraa province update him on the latest developments back home via WhatsApp messages.

The 41-year-old Zaatari resident left Syria to protect his seven children, he explains, and “won’t risk their lives again.”

“There must be real, clear guarantees of safety before we think of returning,” Salem tells Syria Direct.

In July, Special Russian Envoy to Syria, Alexander Lafrikov, encouraged Syrian refugees to return to their country, assuring returnees that they “won’t face any threats” from the government of Bashar al-Assad or the Syrian security apparatus.

But the international community will be “incapable” of guaranteeing the safety of any returning refugees in practice, according to Chicago-based Syria researcher Elizabeth Tsurkov.

“Any real guarantees for the safety of civilians in Syria would need to entail a large international force that would protect [them],” Tsurkov tells Syria Direct, adding that that would not be “forthcoming.”

Even Russia, which maintains a limited presence in several post-reconciliation areas in Syria, cannot protect a significant number of civilians from armed actors, she says.

“Even if they [Russia] wanted to prevent abuses, they cannot be everywhere at the same time,” Tsurkov adds.

The United Nations High Commissioner for Refugees (UNHCR) “neither supports nor assists” with any initiative to send refugees back to Syria, UNHCR spokesperson Nida Yassin tells Syria Direct.

Although UNHCR assists Syrians in Jordan and Lebanon seeking to voluntarily return, the organization “recommends that refugees do not return at this point in time, until there is security and stability,” Yassin adds.

UNHCR has repeatedly asserted that any returns must be voluntary, precipitated by a clear desire from Syrians to give up their refugee status and relocate to Syria.

Even so, returns have already started in some neighboring countries. In Lebanon, where an estimated one in every six people is a Syrian refugee, President Michael Aoun told a European Union delegation in May that his country would seek a “solution” to the refugee crisis with or without the UN’s backing.

In nearby Jordan, as many as 17,000 refugees have returned to Syria since June 2016, with thousands returning to Daraa after a US- and Russia-brokered de-escalation deal in July 2017 prompted many to return to their homes in Syria’s southwest.

A spokesperson for the Jordanian government was unavailable for comment before publication of this report.

“Jordan and Lebanon are desperate to rid themselves of Syrian refugees,” says analyst Tsurkov. “[But] as long as the Syrian regime continues to carry out arrests, looting and abuses, refugees should not be pressured to return.”

‘A country with no law’

Despite rapid, sweeping advances by the Syrian government and its allies across most of the country, the war is far from over. The government appears to have already set its sights on the northwestern rebel-held province of Idlib, with officials in Damascus recently hinting at an imminent military operation aimed at retaking the province.

The Syrian army and allied militias continue to clash with rebels on the outskirts of Idlib province, while pro-government media outlets report massive buildups of government troops in the area.

These issues “must become clear” before father-of-three Naif Hamdan will even consider returning, he tells Syria Direct.

“I live with my mother and father who are very elderly. They were going to go back [to Syria], but I told them no—we must go together as a family,” the 33-year-old Zaatari resident says.

In the coming months—after the battle for Idlib—Hamdan hopes he will be able to safely return to his native Daraa.

“If the situation in Daraa stabilizes... I will return,” Hamdan tells Syria Direct.


A roastery in Zaatari Camp last week. Photo by Walid a-Nofal.

Although Hamdan completed his mandatory military service years ago, he is still wanted for the army’s reserves, he tells Syria Direct. Returning to Syria before fighting ceases could mean being forced to fight in Idlib, he fears.

At the same time, Syrians in Zaatari speaking with Syria Direct repeatedly suggested that there are longer-term barriers to return—not least battered homes and new legislation waiting for them in Syria.

Earlier this year, the Syrian government issued Law 10—a comprehensive property legislation requiring that landowners in select administrative zones prove their ownership within 30 days if they wish to rebuild or claim compensation. If documents are not provided to the government within a month, they risk losing their claim to the land.

If Law 10 is fully enacted, even the land underneath the rubble of some Syrian refugees’ homes will be lost—making rebuilding their lives back home an even more untenable prospect.

But many others fear government reprisals. In some areas recently reclaimed by government forces, reports of mass arrests, conscription and detainment have emerged, worsening their fears.

“I won’t return while this regime rules Syria,” Abu Anwar tells Syria Direct. “It’s a country with no law or constitution.”

“I don’t believe that I, nor my children, nor my parents will be safe in the presence of the regime,” Zaatari resident Abu Anwar says, reflecting on several months he spent inside government detention between 2011 and 2012.   

In his home in Zaatari Camp, he raises his shirt to reveal the aftermath of torture: a permanently disfigured rib, a chipped vertebrae and other marks left over by what Abu Anwar says were brutal beatings.

“How can I return—who would hear my voice?”

This report is based on an original Arabic-language report by Walid a-Nofal and Mohammad Ibrahim, reporting from Zaatari camp.

Waleed Khaled a-Noufal

Waleed a-Noufal was born in Ankhel in northern Daraa province. He attended high school in Ankhel but could not continue his study because of security reasons. Waleed worked as an activist in his local city council and the Umayya Media Center. In 2013, he moved to Jordan and finished his high school degree. Waleed wants to bring about a solution to the current crisis through his reporting.

Mohammad Abdulssattar Ibrahim

Mohammad is from Amouda in Hasakah province. He moved to Jordan in 2004. Mohammad started work with the Syrian Revolution LCC in Amman by doing reporting and coordinating protests. After that he did volunteer work for refugees in Amman.

Justin Clark

Justin studied Arabic at Western Michigan University. He continued his studies at Bethlehem University in the West Bank and the Qasid Institute in Jordan. Justin's work and studies have taken him to Jordan, the West Bank, Egypt and Greece.

Alice Al Maleh

Alice Al Maleh holds a bachelor’s degree in Political Science from University of Copenhagen. She has studied Arabic independently since 2013 and most recently with Sijal Institute in 2017-2018.